Shipping Policy

UK Shipping & Dispatch Policy

At Salon Time (operated by Barber Trade Ltd), all orders are dispatched directly from our London warehouse in the United Kingdom.

Processing & Same-Day Dispatch

Same-Day UK Dispatch: Orders placed Monday to Friday before 3:00 PM GMT are dispatched the same working day.
Orders placed after 3:00 PM GMT, on weekends, or on UK bank holidays are dispatched on the next working day.

UK Delivery Rates & Timeframes

Free UK Delivery: Available automatically on orders of £80.00 or more.
Standard UK Tracked Delivery: Typically arrives within 1–3 working days via Royal Mail or tracked UK courier.
Wholesale & Bulk Box Orders: Dispatched via tracked courier with tracking details sent by email once shipped.

Order Tracking & Issues

Once your order has been dispatched, you will receive an email confirmation with your tracking number. If your parcel is delayed or arrives damaged, please contact us within 48 hours of delivery so we can resolve it promptly.